My stay at the Palace Garden Hotel was quite pleasant, though there were some points for improvement. The room was spacious and beautifully decorated, but I did find the Wi-Fi connectivity a bit weak at times.
Rooms
8.0
The room was spacious, well-appointed, and featured luxurious amenities like Bulgari toiletries and Frette linens. It made for a comfortable and inviting atmosphere.
Service
7.0
Service was generally attentive and friendly, but the check-in process took longer than expected. It would have been nice to have that streamlined.
Location
9.0
The location is superb, providing easy access to popular attractions. I loved that it felt private yet still central to the city's main sights.
Dining
8.0
Dining options were impressive, especially the breakfast. I enjoyed a variety of fresh products that set a great tone for the day.
Facilities
7.0
Facilities like the spa and fitness center were excellent. However, I did hope for a bit more leisure space around the pool area.
John
United States of America,
January
2025
5.6/10
My stay at Palace Garden Hotel and Resorts was a pleasant experience overall. The rooms were spacious and elegantly designed, but I encountered minor issues with the Wi-Fi connection. The dining options offered delicious grilled food, though I wish there had been more variety in the menu. The location was convenient, close to attractions, making it easy to explore the area.
Rooms
7.0
The rooms were beautifully decorated and provided ample space for relaxation. However, I faced inconsistent Wi-Fi connectivity during my stay.
Service
8.0
The service was attentive, especially the bell staff who assisted with my luggage promptly and offered helpful recommendations.
Location
9.0
The hotel's location is fantastic, just a short distance from key attractions, allowing for easy exploration of Beijing.
Dining
6.0
The dining experience featured tasty grilled food, but I felt that a wider variety of dishes would enhance the experience.
Facilities
7.0
Facilities like room service and the shuttle service were great conveniences during my stay. However, I would have liked a spa option on-site.
Mary
United States of America,
December
2024
6.2/10
My stay at the Palace Garden Hotel and Resorts was quite enjoyable, especially the spacious, well-appointed rooms and attentive service. However, the dining options could use improvement, particularly with more variety in seasonal dishes.
Rooms
8.0
The room was large and elegantly furnished, making my stay very comfortable. I appreciated the attention to detail in the decor.
Service
9.0
The staff were very helpful and responsive, which really made a difference in my overall experience.
Location
7.0
I found the location convenient, with easy access to nearby attractions, though it was a bit removed from the city center.
Dining
6.0
While I enjoyed my meals, I felt there could have been a greater variety of seasonal dishes to choose from.
Facilities
8.0
The facilities were great, especially the free shuttle service, which made traveling around easier and more convenient.
Albert
United States of America,
December
2024
5.2/10
I had a pleasant stay at the Palace Garden Hotel And Resorts, with spacious rooms and cozy amenities. The service was generally helpful, though there were occasional delays during peak times. I especially enjoyed the outdoor pool and the beautiful gardens, but the location felt a bit distant from major attractions.
Rooms
8.0
The rooms were spacious and well-appointed, with a comfortable bed and elegant decor. I appreciated the attention to detail, but the shower pressure could have been better.
Service
7.0
Most of the staff were accommodating and friendly. However, I encountered some delays with room service that affected my overall experience.
Location
6.0
The hotel is situated in a quiet area, which was relaxing, but it was a bit of a trek to reach the main attractions of Beijing.
Dining
7.0
I enjoyed the dining options, especially the risotto, which was delicious and well-prepared. However, the menu was somewhat limited.
Facilities
7.0
The hotel had great facilities, including a lovely outdoor pool and a well-equipped fitness center, but I noticed that the laundry service was slower than I expected.
Michael
United States of America,
October
2024
5.2/10
My stay at the Palace Garden Hotel And Resorts was pleasant overall, with spacious rooms and attentive service. However, the dining options were a bit limited for my taste, and the location, while nice, could have been a bit closer to key attractions. 🌟
Rooms
9.0
The room was incredibly spacious and well-appointed, providing a comfortable retreat. I loved the elegant decor and huge windows that let in plenty of natural light.
Service
8.0
Service was prompt and friendly, particularly the bell staff who were always ready to assist me with my luggage. I appreciated their knowledge of the area and willingness to help.
Location
7.0
The hotel is located in a charming area, but I found it a bit farther from some major attractions than I anticipated. It took longer for me to get to hotspots than I would have liked.
Dining
6.0
The dining options, while decent, felt somewhat limited. I enjoyed the few fish and meat dishes available, but I would have loved more variety to choose from.
Facilities
9.0
Facilities like room service were excellent, and the free shuttle service was a great perk for getting around. The laundry service was also efficient and convenient.